Revised consumer guide: prepare copies and review the handoff to families
California's Cemetery and Funeral Bureau has released its revised Consumer Guide to Funeral and Cemetery Purchases in English and Spanish. CFDA advises funeral establishments to have the new edition available beginning January 1, 2027; its notice says the previous edition may be used through December 31, 2026.
The existing duty is broader than keeping a booklet on a shelf. Business and Professions Code section 7685.5 requires licensees to prominently display and make the guide available to people who inquire in person about funeral or cemetery purchases. It also requires providing a copy for the consumer to retain before drafting a contract for services.
Managers can review both inventory and the point in the arrangement process when staff provide the guide. The revised-edition transition date is attributed here to CFDA; the longstanding statutory duty is separate.
Read: Bureau guide and translations | CFDA edition notice | Section 7685.5.
CFB; CFDA; California Business and Professions Code Source












